Committed to Safety of our Residents, Team Members, and Families
Our highest priority is the safety and well-being of our residents, team members, and families. We recognize that while we’ve prohibited visitation over the last six months, our team members are the biggest variable in the lives of our residents. We have prioritized their safety so that we can keep our residents safe. We have done this by working diligently to provide all of the personal protective equipment they need to protect themselves from transmitting any symptoms to our residents.When our team members enter the facility, they are first asked to sanitize their hands; then there is a station with surgical and/or N-95 masks for them to don. Once they have done that, they are then screened for any symptoms and their temperature is taken.
If a team member has experienced any symptoms, or has a temperature greater than 100.4 degrees, they are not permitted to work in accordance with Center for Disease Control (CDC) and Ohio Department of Health (ODH) guidelines. Since mid-April, we have had the ability to test team members and residents for COVID-19 using a nasal swab. Through our partnership with University of Cincinnati Medical Center, we are able to receive results in 24-48 hours. We use the information to determine if we need to quarantine or isolate our residents, and if we need to keep team members off of work following CDC guidelines. Since July, our team members have been participating in bi-weekly testing. I’m proud to report that our positivity rate has been about 1%, and in almost all of the cases, the team member has been asymptomatic.
In July, we started visitation, and we’ve adopted a similar process for screening our families and we have spaced people out six feet apart and, in many cases, we’ve used a plexiglass screen to separate people. We share this with you because we believe that our facilities are some of the safest places for our residents, team members, and families. We are proud of the job we have done managing our residents and team members throughout the first six months of COVID, and we expect to continue making every effort to maintain the highest level of infection control practices. We invite you to complete the contact us form located on each facility web page if you’re interested in more information.
Privacy Policy
This privacy policy sets out how HMG uses and protects any information that you give HMG when you use this website. HMG is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. HMG may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 08/29/2016.
What we collect
We may collect the following information: name and job title contact information including email address. Demographic information such as postcode, preferences and interests' other information relevant to customer surveys and/or offers. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. We may provide your information to our third-party partners for marketing or promotional purposes. We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used.
This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ healthcaremanagementgrp.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find.